Cashier-Retail operation, for a renowned retail chain at Chennai

Designation:- Cashier

Department:- Retail - Operations.

Position (Role):-

• Each store has approximately 20 or more billing machines. There will typically be a number of “cashiers” within the department, each of whom will tend to customers with their billing chores.
• The Cashier attends to the Customer effectively and efficiently and ensures the entire payment process ends smoothly.


Responsibilities (Key Tasks):-

The main duties are summarized below:


Customer Service:
• The job involves billing assistance to customers. The jobholder is expected to be polite and helpful when dealing with customer queries or complaints - referring them to DM/ AMO when necessary.
• To ensure that the customer faces no inconvenience during checking out with purchase and ensure support to all payment related queries.


Till operations:
• The jobholder operates tills, accepting cash, credit cards and vouchers.
• The jobholder shall ensure that efficient and correct billing is done. He/ she is responsible for any till discrepancies.

Professional Expertise (Key Skills):-

• Flair for customer service.
• Confidence.
• Persistence and Commitment towards Customer Satisfaction.
• Focus.


Physical Qualities:-
• Amicable nature
• Good Health.
• Good physical and grooming dress code.
• Good manners and adequate social culture and interactive etiquettes.

Mental Abilities:-

• Fairly efficient in the local language and Hindi and preferably in English too.
• Influencing abilities.
• Efficient team player.

Key Result Area:-
• Customer Service
• Till Operations (Billing with Accuracy in minimum time)

Daily Interactions:-

External:
• Customers - Serving or answering their billing related queries – Daily

Internal:
• Ensuring smooth operations of payments and billing related chores at the billing counters at all times – Daily


Education Qualifications:-
Must have passed SSC / HSC (10th / 12th) / or possess equivalent qualifications. Graduation in commerce would be an added advantage.

Experience:-

Candidates not less than 18 years and not more than 25 years, on the date of joining. Freshers with a flair for customer satisfaction and dedication to move up the ranks fits the bill, however individuals with a prior similar experience would be an added advantage.

Preference :-

The ideal candidate would be a fresher on any individual from the following industries in order of priority may also be considered for the rank.
A. Retail
B. Sales
C. Service Industries
D. Customer Service Verticals


Location Chennai -29


Package:-

Rs. 4,500/– (CTC) / Approx Rs. 3,700 (Net) per month.
In addition to monthly CTC as shown above:
The candidates will also be provided with 3 sets of Uniforms and will be entitled to washing allowance of Rs. 5/- per day for the days they are present on duty.
Sales Incentive
Shrinkage incentive
Bonus
Gratuity
Leave,etc.

The candidates will have good growth opportunities down the line.

Should anyone be interested pls mail your CV at alevelplacements@gmail.com with the designation in the subject line.